Cynthia Cyuzuzo

PERSONAL SUMMARY

I am a compassionate healthcare professional with a strong background in General Medicine and specialized training in Addictions and Mental Health.
I am also a certified health and wellness coach with training in evidence-based therapies such as DBT, CBT, and ACT. My approach to care is holistic, integrating the biomedical and biopsychosocial frameworks to provide personalized support tailored to each individual’s unique needs.
With experience in counseling, health promotion, and advocacy, I am driven to make a positive impact on the lives of individuals within the community.
I am seeking a rewarding position where I can utilize my expertise in mental health and addictions to empower individuals to lead healthier and more fulfilling lives.

SUMMARY OF SKILLS

• Able to show initiative and learn from feedback
• Excellent written and oral communication skills in English, French and Mandarin
• Empathy and active listening, advocacy, motivational interviewing, cultural competence, substance abuse education, mental health support, counseling, ethics and confidentiality, self-care and resilience, community resources, medical history taking, health coaching,vital signs, diagnostic testing and patient education
• Able to address social determinants of health and promote healthcare
• Demonstrated passion for helping people and exceed their expectations
• Attentive to details, curious, humble.
• Experience with MS Office and Google Sheet, Statistics R program software and able to learn any new software
• Able to Operate various Ministry of Health computer systems

RELEVANT WORK EXPERIENCE

Life Skills Instructor-Addictions and Mental Health November 2023-Present
Northern Health-Lakes District Hospital, British Colombia

• Conducted comprehensive client assessments to understand mental health and addiction issues.
• Developed tailored life skills programs to teach coping strategies and decision-making skills.
• Supported clients through rehabilitation, including detoxification and recovery management. -Facilitated therapeutic interventions and group sessions focused on recovery and mental health management.
• Responded to crises, provided immediate support, and coordinated higher-level care when necessary.
• Advocated for clients’ needs within healthcare systems and referred them to appropriate resources.
• Monitored progress, documented observations, and adjusted support plans accordingly.
• Educated clients and families on addiction, mental health, and coping mechanisms.
• Provided ongoing aftercare support to prevent relapse and aid in the transition back to daily life.

Community Mental Health and Substance Abuse Awareness May 2023-Nov 2023
ILAC Health Care, Toronto

• Conducted assessements to identify clients mental health strengths and challenges
• Collaborated with healthcare professionals, social services and different organizations to satisfy the needs of the community
• Facilitated psychoeducational groups and workshops to educate clients, families and college students about mental health issues, symptom management and available resources.
• Advocated for clients’ rights and needs within the community ensuring access to appropriate resources
• Responded to crisis situations by providing immediate support and intervention to ensure the safety and well-being of clients.
• Maintained accurate and confidential client records, progress notes and reports
• Actively participated in team meetings, case conferences and professional development activities to enhance skills and stay updated on best practices.

Personal support worker Jan 2023-October 2023
HTH Health & Toronto Grace Health Center

• Assisted residents with personal hygiene tasks
• Provided emotional support and companionship to individuals and engaged in conversations and activities to help them feel connected and engaged
• Escorted patients for Hospital visits
• Advocated for the patient
• Assisted with household tasks, such as meal preparation, laundry, cleaning feeding, medication intake to help individuals maintain a safe and healthy living environment
• Observed and documented for changes in mood and health to report to the nurse or physician
• Ensured safety of the patients

Public Health Officer Aug 2020-Oct 2022
Rwanda Biomedical Center, Kigali-Rwanda

• •Led, trained new staff and planned work schedule for each 12-hour shift at Kigali international airport
• •Organized and coordinated weekly team meetings
• •Tested passengers for COVID-19, inputted data, filed health assessment forms and submitted daily reports to the ministry of health
• •Responded calls about travel tests and vaccination requirements and inquiries from incoming and ongoing passengers
• •Trained airport staff and raised awareness on preventive measures during outbreaks

Medical Doctor Intern May 2019 – June 2020
First affiliated hospital of Zhejiang university, Hangzhou-China

• First affiliated hospital of Zhejiang university, Hangzhou-China
• Performed various administrative duties, communicated with patients for history taking and maintained records
• Assisted and observed in patient and out patient assessments and surgeries
• Performed various clinical skills in each department

EDUCATION & TRAINING

• Treating Trauma using DBT March 2024 / Alison Education Online Cananda
• Mental Health Assessment January 2024 / Northern Health Authority (British Columbia)
• Suicide Prevention December 2023 / Northern Health Authority (British Columbia)
• Substance use:Supporting Recovery December 2023 / Northern Health Authority (British Columbia)
• Health and wellness coach December 2023 / Alison Education Online Canada
• Professional Emotion coach December 2023 / Alison Education Online Canada
• Virtual Health Practice and Digital Health Literacy December 2023 Northern Health Authority (British Columbia)
• Cognitive Behavioral Therapy December 2023 Northern Health Authority
• Advanced Acceptance and Commitment Therapy December 2023 Northern Health Authority
• Life skills and Community Health December 2023 Northern Health Authority
• Addictions and Mental Health January 2023-October2023 Fanshawe College (Toronto Campus)
• Standard First Aid & CPR February 2023 / Canadian Red Cross
• Personal Support Worker Certificate June-Dec 2022 / Home Care Assistant Certificate / College Essor, Montreal
• Mental Health Violent Behavior Certificate June 2022 Alison, Online
• Diploma in Health Studies July 2022 Alison, Online
• Basic One Health and Public Health Certificate July 2022 World Health Organization, Online
• Recognizing and Managing Anaphylaxis July 2022 /World Health Organization, Online
• Transmission-Based Precautions July 2022 / World Health Organization, Online
• Mental Health and Psychosocial Support April 2022/ World Health Organization, Online
• Gender Equalities in Humanitarian Action June 2021 / United Nations, Online
• Nutrition and Malnutrition Training in Emergencies July 2021 United Nations, Online
• Bachelor of Medicine Bachelor of Surgery (MBBS) Sept 2014-June 2020 Zhejiang University, Hangzhou-China
• Chinese Language Certificate (HSK4) March 2014-July 2014 Zhejiang university of science

VOLUNTEERING EXPERIENCE

Co-founder July 2018 – Present / Khiliads – Blossoming Health / Health Promotion and Prevention
Social Life and Health Representative for international students 2018-2019
Hangzhou-China
Ensured the wellbeing of international students
Organized events and Workshops for health promotion and mental health awareness
Made sure all resources were available for new students
Provided emotional support and guidance to new students